111vet's Privacy Policy

1 Introduction

111vet is a trusted online betting and gaming platform built for Bangladeshi players. We believe protecting our users' privacy is not just a legal obligation — it is our ethical responsibility. This Privacy Policy document clearly explains how 111vet collects your personal data, why we collect it, how long we retain it, and how we keep it secure.

Our Privacy Policy may be updated from time to time. The date of each update will be noted at the top of the page. For significant changes, we will notify you by email or platform notification. This policy applies equally to the 111vet website, mobile app, and all other digital services.

2 What data we collect

111vet collects only the data necessary to provide our services. We do not collect unnecessary or irrelevant information. Below are the three main categories of data we collect:

3 How We Collect Data

111vet collects your data in several ways. You should have a clear understanding of each method:

• Directly from you: Information you provide through registration forms, KYC verification, support chat, or email.
• Automatically: When you use 111vet, technical data is collected through cookies, log files, and tracking technologies.
• From Third Parties: Limited data may be received from payment processors (Mobile Banking, Nagad, Rocket), identity verification agencies, or fraud prevention services.

We do not collect your data from social media or any other unrelated sources. 111vet always follows a data minimisation policy.

4 Purpose of Data Use

111vet uses your data only for specific, legitimate purposes. We never use your information for any other purpose without your consent:

• Creating and managing your account.
• Completing age and identity verification (KYC).
• Ensuring smooth processing of deposits and withdrawals.
• Preventing fraud, money laundering, and other deceptive activities.
• Providing customer service and technical support.
• Monitoring gameplay patterns to promote responsible gaming.
• Complying with applicable laws and regulatory obligations.
• Sending personalized offers and promotions — but only with your consent.

5 Data Sharing Policy

111vet never sells your personal data. However, limited information may be shared with third parties in certain specific circumstances:

• Payment Processors: Required information is shared to process transactions with Mobile Banking, Nagad, Rocket, or USDT processors.
• Identity Verification Agencies: With approved verification service providers for the KYC process.
• Legal obligations: When required by government directive, court order, or lawful request from a law enforcement authority.
• Fraud Prevention: Necessary data shared with industry-standard fraud prevention platforms.

All third parties with whom we share data are contractually bound to uphold our privacy standards and may not use the data they receive for any other purpose.

6 Cookies & tracking

The 111vet website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

• Essential cookies: Essential for login sessions and site security — disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Helps us understand which sections of the site are used most.
• Functionality Cookies: Remembers your preferences such as language and theme.
• Analytics Cookies: Used to analyze user behavior and improve our services.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the site.

7 Data Security Measures

111vet protects your data using industry-standard technology and processes. The core layers of our security framework are:

• 256-bit SSL/TLS encryption: Every data transfer across the website and app is encrypted.
• Encrypted database: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): Enable two-factor authentication for an added layer of account security.
• Regular Security Audits: Regular security assessments conducted by third-party experts.
• Limited Access Policy: Only authorized personnel may access specific data.
• Firewall & DDoS Protection: Advanced firewall protection to safeguard systems against cyber attacks.

8 Data Retention Period

111vet does not retain your data longer than necessary. Our general policy is:

• Account data is retained for as long as the account remains active.
• After account closure, transaction data is typically retained for up to 5 years in accordance with legal obligations.
• KYC documents are retained for 2 years after account closure.
• Data from inactive accounts is gradually deleted after 12 months.

Data may be retained for an extended period during legal proceedings or upon regulatory authority instruction. When deleting data, we use secure deletion methods to ensure it cannot be recovered.

9 Your rights

As a 111vet user, you have important rights regarding your own data. We fully respect those rights:

To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 business days. Please note that in some cases, certain data may not be deletable due to legal obligations.

10 Third-Party Links

The 111vet platform may occasionally contain links to payment gateways or other third-party services. These third-party sites have their own privacy policies and are not under 111vet's control.

We recommend reviewing the privacy policy of any third-party site before visiting it. 111vet is not responsible for how your data is handled on third-party sites.

11 Children's Privacy

111vet is an adults-only platform. Anyone under the age of 18 is strictly prohibited from using this platform. We do not knowingly collect any data from minors.

If we become aware that a minor has created an account by misrepresenting their age, that account will be immediately closed and all associated data will be securely deleted. If a parent or guardian suspects their child is using this platform, please contact our support team without delay.

12 Policy Updates

111vet reserves the right to update this Privacy Policy when necessary. Depending on the nature of the changes, we will notify you as follows:

• Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Moderate Changes: A notification will be posted on the platform.
• Major Changes: Advance notice will be sent to your registered email address.

Continued use of 111vet after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree to the new policy, you may contact our support team to close your account.

13 Contact

For any questions, concerns, or requests related to our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to respond:

We take every privacy-related request seriously and work to resolve it as quickly as possible. Thank you for trusting 111vet.